PsiphonPsiphon for apple download1/15/2024 Even a ticketed support system would be appreciated, rather than waiting for an email response that might never come. We’d like to see Psiphon implement instructional walkthroughs, like Surfshark, or a chat feature like NordVPN’s excellent live chat support. A few years ago, we would receive comprehensive responses through email, but recently our emails have gone unanswered.įor a VPN with so many complexities and features, combined with the high-stakes nature of bypassing government web filters, Psiphon must provide a better level of customer support. The only way to contact the Psiphon support team is via the email address on its website. The user guide shows you how to use the Windows and Android apps. There are FAQs on the Psiphon website which cover basic troubleshooting issues, app compatibility, and a few other potential problems – but not much else. There is no live chat support, which is disappointing. Psiphon’s customer support is very limited, even if you’re a paying customer. Here’s a video showing you what it’s like to use Psiphon’s proxy and VPN on Windows: The Android app offers multiple Asian and African languages (including Korean, Mandarin, Vietnamese, Oromo, Swahili, and Shona), as well as Arabic, Turkish, Russian, Hindi, English, Portuguese, Spanish, and many more.įor non-English speakers – particularly those who don’t speak any European languages – Psiphon may be the only VPN available in your native language. Psiphon’s apps are also available in over 40 languages (although not every language is on both mobile and desktop). We’d much prefer your new IP address to be displayed within the app. ![]() Once installed, the apps are simple to use but do have a few annoying features that could catch you out if you don’t know what to look out for.Įach time you connect to the proxy or VPN, a new window opens displaying your new IP address alongside online advertisements. They require no registration or email address. The Psiphon apps are quick and easy to download and set up. Psiphon doesn’t state how many servers it maintains nor whether it owns those servers or rents them from a third party. Usually being so far away from a VPN server would negatively impact performance, but considering speeds are throttled to 2Mbps on the basic plan, it won’t really make a lot of difference whether you connect to a nearby country or not – Psiphon will always be slow. If you need access to country-specific content, be sure to check that Psiphon provides a server in that location. Psiphon provides no servers in South America, Africa, or Australia, and you can’t drill down to city level in any of the country locations. There are three servers located in Asia-Pacific: India, Japan, and Singapore. The majority of Psiphon’s VPN servers are in Europe and North America, covering popular locations like the US, Canada, the UK, and France. Instead the app chooses for you, and it may not be a server location that’s convenient for you. Psiphon’s Windows app does have 27 proxy server locations but if you want to use the Psiphon’s VPN service, you can’t choose which VPN server to connect to. Psiphon’s Android app provides the most choice with 27 VPN server locations in total and the iOS app has 25. The number of Psiphon VPN servers available depends on the app you’re using. Why You Shouldn’t Use Psiphonīelow, we’ve outlined Psiphon’s safety risks for various VPN use cases: If you need a free VPN for use in a highly-censored region, we recommend Windscribe Free instead. Neither of these mobile apps have a VPN mode they both use unsafe Psiphon’s Free Proxy service.ĭespite its reputation, Psiphon is not a tool that we’d recommend using for privacy and security reasons. To make the service even more complicated, there are also two separate versions of the app on Google Play Store: Psiphon and Psiphon Pro. It’s too slow to stream video or play games online – though it might be fast enough to load basic web pages in some countries. ![]() Psiphon Free Proxy has awful speeds that hardly reach past 4Mbps on a local connection. Instead, you are randomly assigned a server, most likely in Singapore. In contrast, Psiphon VPN doesn’t even let you choose a server location. Psiphon Free Proxy lets you choose from servers in 27 countries on Android – but it doesn’t encrypt your web traffic, making it useless at hiding your browsing history. ![]() Confusingly, its free proxy is marginally better than the VPN version in certain categories. It includes two different tools: a circumvention proxy, and a VPN mode. It logs your IP address, fails to unblock censored websites in China, delivers dreadful speeds, leaks your DNS requests, and doesn’t include a kill switch feature. Psiphon is a free censorship circumvention service that’s highly-regarded among internet freedom advocates such as Access Now.īut our testing found Psiphon to be a terrible VPN and proxy in almost every respect.
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